Shipping & Returns
🚚 Shipping & Returns
🌿 Shipping
We keep fulfillment simple, fast, and transparent.
Free shipping on all orders over $85.
Orders under $85 are calculated at standard carrier rates at checkout.
📦 Shipping Options
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days (calculated at checkout)
⚙️ Processing Time
All orders are processed within 1–2 business days before shipment.
Once your order ships, you'll receive a tracking number via email.
🔁 Returns
We want you to feel confident in every ToxiTress™ ritual.
We accept returns within 30 days of purchase on:
- unopened products
- unused items
- original packaging intact
🧯 How to Start a Return
- Contact us through our contact page
- Include your order number + reason for return
- We'll send return instructions and the return address
- Once received and inspected, refunds are processed within 5–7 business days
⚠️ Damaged or Incorrect Items
If something isn't right, we'll fix it.
Please contact us within 7 days of delivery and include:
- your order number
- a photo of the item received
We'll review and resolve it as quickly as possible.
🌿 A Note From ToxiTress™
Every product is part of a scalp ritual system.
If something isn't working for you, we want to understand why — not just process a return.
💚 Questions?
We're here to help.
Reach out anytime through our contact page.